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Orders

- Which countries are you delivering with? 

We are delivering to many countries that you can check from the list below.
 

- Which delivery company are you using? 

Delivery company is changing regarding with the country.
 

We are working with  PTS – UPS and ARAMEX.
 

- Is there any delivery cost?
 

Above 50.00 USD is FREE !

Below 50.00 USD, delivery cost will be calculated according to destination country and the weight.  
 

- How many days it takes for my order to arrive ?
 

Marinamayo.com aims to put your orders on delivery at the same day. Orders after 3pm will be on delivery next day.
 

Orders on weekend will be on delivery on Monday.
 

Delivery time is depending on the destination country and it may take 3 days to 10 days.
 

- How can I track my order on delivery?

When your order is on delivery, you can track your order by the tracking number that we have provided to you by email or sms. 

- Can I change the order address of my delivery?

You can do changes on your orders by sending email to [email protected] It is ok if the delivery takes more time than usual at address changes situations.
 

CHANGE AND RETURN
 

- What is your change and return policy? 

Return day is limited to 14.
 

Products should be not used, all the accesories maintained and undamaged packages will get a full return of money.
 

- On change and return, are all costs belong to customer?

On national orders, return and change expenses are belong to customer. Unpaid deliveries will not be paid from us.
 

We recommend you to use our products according to our product manuals. Product manuals will be delivered with the orders.

 

Marina Team